Make a Payment

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Make a Payment

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You can make the first payment for your new health plan here. You can also set up automatic monthly bank account drafts or credit/debit card charges.

Enter your Application ID or your HCID from the letter or email sent to you after you signed up. If you don't have it, no problem. You can call Member Service at (855) 330-1104. If you purchased your plan through the Health Insurance Marketplace (exchange), please call Member Service at (855) 748-1806.




This is for your first payment only. You cannot make future payments here. If you only want to make the first monthly payment now and do not want to set up automatic payments, you will be billed for future monthly payments. To make your future monthly payments, you can:
  • Send them to the address on your bill
  • Pay online by logging in to empireblue.com and choosing Pay My Bill
  • Pay over the phone by calling the Member Service number on your ID card

Empire BlueCross BlueShield (Empire) will accept monthly payments made on behalf of applicants/members if the payment is made by the following persons or entities: The Ryan White HIV/AIDS Program; other federal and state government programs that provide monthly payments and cost-sharing support for specific individuals; Indian tribes, tribal organizations and urban Indian organizations; or a relative or legal guardian on behalf of an applicant/member.
Unless required by law, Empire does not accept monthly payments from third parties that are not listed above. Examples of third parties from whom Empire will not accept monthly payments include, but are not limited to, insurance brokers and/or agents, providers, hospitals, not-for-profit organizations (including religious organizations) that have or whose primary donors have a financial interest in the benefits of the contract/policy, commercial entities with a direct or indirect financial interest in the benefits of the contract/policy and employers that offer coverage under an employer health plan. Note: As allowed by law, Empire reserves the right to decline monthly payments from third parties.


Rates for Empire Individual Dental Pediatric plans are pending approval of the New York State Department of Financial Services. The plan details are a summary for informational and comparison purposes only. Review the evidence of coverage / insurance policy (plan contract) for a detailed description of coverage benefits, co-pays, coinsurance, deductibles, limitations, and exclusions. Overview of coverage and member's share of costs (after deductible, if any) are for benefits received in-network. Member's share of costs may be more out-of-network. The rates quoted on this site are subject to change. Rates may change for a variety of reasons including, but not limited to, plan effective date, age of applicant(s), geographic location and other factors. Final rates will be set by Empire Blue Cross and Blue Shield as part of the enrollment process. If there is any difference between Empire Blue Cross and Blue Shield's rate assigned during enrollment and the rates quoted on this site, Empire Blue Cross and Blue Shield's assigned rate will prevail.